Challenge
A first-of-kind APM implementation faced emerging-product limitations, integration-design gaps and customer Data Lake readiness issues while the solution was being introduced into a demanding utility environment.
Principal Consultant Contribution
Identified product and integration gaps and worked closely with product management and R&D to develop and test the capabilities needed by the programme.
Supported the customer in improving data readiness while coordinating the data and integration pathway across operational sources.
Established missing project-delivery documentation and governance so that solution development, testing and acceptance could be managed more consistently.
Approach
- Assessed product gaps against customer requirements.
- Worked with product and R&D teams to develop and validate required capabilities.
- Supported data readiness and enterprise integration planning.
- Established project-delivery documentation and governance.
- Coordinated asset-health, probability-of-failure and prognostics workstreams.
Outcome
Reduced implementation risk and strengthened alignment between customer requirements, product development, data readiness and programme governance while progressing the initial APM scope and prognostics Proof of Value.
Business Value
- Improved readiness of emerging APM capability for real enterprise use.
- Strengthened integration and data foundations.
- Created clearer governance and accountability across a complex global delivery team.